Don't think you can just go into Currys and walk out with what you want...They don't stock bugger all! My Son and wife went in today to buy a fridge...after my wife and I decided yesterday which one we wanted...the salesman said yesterday that they stocked most of them! Today, they went in to make the purchase and were told they didn't stock that one(although it was on display)..So we had a 2nd choice, but they didn't stock that one either...Then going to a third choice with no expectations...correct, they didn't stock that one either..So she then gave them another 3 choices....well i'm buggered, they did not stock any of them! She then asked if she could purchase one from their display, as thats all they seem to have in stock, and they refused saying if they did that customers could not see what to buy..you can't bloody buy anyway...they don't stock it!..She then went to Basinstoke branch and almost the same happened there although we did end up with one..albeit not the one we wanted..but what a pathetic situation they are in...obviously feeling the pinch.....!
You are absolutely right - they are total rubbish in every way !! I think it's a shame Comet have gone from the A4, they were far better.
On the subject of rubbish - Tesco is getting worse too. I waited at their "Direct" desk for ten minutes last week and no-one put in an appearance despite customer services putting out a call for someone. I was going to spend £150, but in the end I walked, and went to Argos. I did make a point of handing my order slip to a Manager, highlighting their lost sale before I left - doubt they give a toss though !
I wasn't actually suggesting that Dodgy booked or bought on line, what I was pointing out was that by using the (Curry's) system it would have told him if the object was in stock or not before he left home. In the same way as J.R.Hartley rang round looking for a book on fly fishing. Dodgy, ("that's not how I do business") obviously preferes to run around hoping it's in stock at the same moment he turns up.
However, to the wider point, Greenham Common is absolutely right, the big corporate stores will eventually become just showrooms, indeed, most of them have already become exactly that.
I wasn't actually suggesting that Dodgy booked or bought on line, what I was pointing out was that by using the (Curry's) system it would have told him if the object was in stock or not before he left home. In the same way as J.R.Hartley rang round looking for a book on fly fishing. Dodgy, ("that's not how I do business") obviously preferes to run around hoping it's in stock at the same moment he turns up.
However, to the wider point, Greenham Common is absolutely right, the big corporate stores will eventually become just showrooms, indeed, most of them have already become exactly that.
Threep.
If it's advertised for sale...it should be for sale! not to order...of course I expect you disagree!
The real worry about a lot of these showroom shops is that they mainly want payment up front before the item you have ordered is available for collection/delivery. Now, we're safe with Argos or John Lewis or Curry's you might say. In the same way that for instance the shoppers in MFI were safe and a host of furniture sellers that have gone nails up in the past leaving many of their customer's out of pocket were safe. The continued failure of some shops to deliver and sometimes, just on time, has and will be a nightmare as the financial situation continues, especially if there is a rise in interest rates. I know the credit card companies can provide some protection, but it is a minefield out there.
You didn't know that until you got onsite. Either using the phone or the internet to start with would have saved you looking quite so silly.
Threep.
Don't you ever go shopping? I spose you sit on your PC for a few hours checking to see if Tesco have the Smoked salmon you like or if they have the Diet ginger beer on offer..Blimey that's exactly what everyone is trying to stop their kids doing....Get outside and climb a bloody tree for god sake.
Get a grip man, after all, you started the thread.
"Currys should always have in stock what I want to buy".
Life isn't like that, and if you think it is, mayhap it's you who needs to get out more.
Your thread title is "Currys..you decide!", well I have thank you. I have decided, should I ever need to buy something from them, that I will first check either by phone or internet that they have it in stock before trapsing up there to purchase it. That way I won't be stuck there amongst a group of bleating drongo's who are either to lazy, stupid or ignorant to check for availabilty first.
I wasn't actually suggesting that Dodgy booked or bought on line, what I was pointing out was that by using the (Curry's) system it would have told him if the object was in stock or not before he left home. In the same way as J.R.Hartley rang round looking for a book on fly fishing. Dodgy, ("that's not how I do business") obviously preferes to run around hoping it's in stock at the same moment he turns up.
However, to the wider point, Greenham Common is absolutely right, the big corporate stores will eventually become just showrooms, indeed, most of them have already become exactly that.
Threep.
So shops that don't actually sell anything.............
May just as well order online then and have it delivered straight to your door surely? No shops less overheads less costs to customer.
No need for Park Way monstrosities loads of open spaces. Very poor developers though?
That's true. But think about the logistics of what Dodgy was asking: he wanted there to be the 'fridge he wanted out on display, and aonther stored round the back so that he could drive home with it. But that would mean that after they'd flogged one to Dodgy, they wouldn't have any more unless they had a whole bunch stored out back. They would need, in fact, a whole bunch of everything they had on display, continually replaced. A child of five could look at the floor space up at Currys, look at the outside of the building and work out there simply isn't enough storage space for that amount of stock.
Remember, the initial bleat was that they hadn't got what he wanted in stock. Suppose it was a good item, keenly priced. Suppose Currys had flogged 6 before Dodgy had got there, he thinks they should have 1 more for him, and, if they leave the display model out, at least one more after that.
No shopkeeper, big or small can afford to have that amount of stock / capital sitting around doing nothing. It's one of the side effects of having big companies (such as Currys). In order to give us the illusion of 'choice' they display too many items for their own good.
But a general rule of thumb, with white goods, or any substantial purchase, it's always best to find out if it's in stock before turning up. However, Currys are aware of this (no shit)? and they are introducing what they call the 'follow me home' delivery service where they will deliver on the same day, and take the old appliance away. (and it's free, I do believe)
So, you can either use modern technology to make your life easier, or wander around store to store like a headless chicken.
If Treestump had been awake to my original thread, he would have spotted that a choice of 6 items were made...none of which were in stock...by golly, they had a good day selling fridges that day if all 6 were sold just before I arrived! The whole idea of shopping (in my opinion) is...Good mornin sir, can I help? Yes I would like one of those please...certainly sir, would you like to take it now or shall we deliver. I would like to take it with me please. certainly I will get one from our stock and help you to the car with it... Gone are the days.......
Back in January 2009, when our Sony telly went on the blink after 15 or so years, we decided that the flat screen route was the best option. Off we went to the Currys showroom on the retail park to view their wonderful array. After much deliberation and questions to a very knowledgeable sales assistant we decided on a particular model. At that point the sales assistant discovered that he did not have any stock. We took careful note of the model number and told him we would pop back in the week.
We then went home and cranked up the Internet. Checked all the Currys branches within reasonable travelling distance - Newbury town centre, Andover, Basingstoke, Abingdon, Reading - No stock! Then we checked Argos - didn't do that particular model. Comet were our next choice. Again we checked availability at all the branches. The only branch that had one was Basingstoke. Reserved it online and collected 1 hour later. The price was £100 cheaper than the one that we originally saw in Newbury and we got it the same day. I know what Dodgy is trying to get across to us thicko's but I felt it was well worth the effort.
The only branch that had one was Basingstoke. Reserved it online and collected 1 hour later. The price was £100 cheaper than the one that we originally saw in Newbury and we got it the same day.
Like BrianB, I wanted a new big flat screen tv. I looked around Newbury and I must admit this was before the top of hill Curry's opened. I couldn't find what I wanted at the right price but a look on the old internet and I saw that Sony were doing deals on their 40inch Vega. The only Sony shop was in Marlborough of all places. I popped down, had a look through their displays, chose the TV I wanted, got a free sound system with it, Sony of course, and five years free all in warranty. Nice guy in the shop, told me they would deliver within two days and at a time of my choice, including an evening delivery if I wanted, set it all up with my Sky and other bits and pieces and take away all the packaging, all free of charge. Now that is a good shopping experience. I did buy a washing machine from Curry's recently which was on display but wasn't in stock but they had it there next day. I thought that was quite good service. It is a bit irritating when the display item isn't available from the back of the shop ready to come down a conveyer belt as at Argos but the consumer today wants choice and the only way that the big stores can give choice is by huge display choices and next day delivery. As has already been said, nobody could keep that amount of dead stock on the floor. How much do they have to pay per square foot to rent that building.
Shops did at one time stock things. By not stocking anything, they are leaving themselves wide open to having the customer poached by an online seller after they have do the hard work of demonstrating the item to the customer.
Shops did at one time stock things. By not stocking anything, they are leaving themselves wide open to having the customer poached by an online seller after they have do the hard work of demonstrating the item to the customer.
Hence why shops will slowly become just showrooms.
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