If I have to park in the Northern end of town, I use the Northcroft multi storey. I have to say though it is far from a pleasant experience. When one pulls up to the entrance barrier and the button is pressed, one waits and waits and waits for the ticket to issue and the barrier lift. It took so long on Wednesday that I thought the barrier was faulty and backed out. Fortunately there was nobody behind me, so I tried the parallel entrance. Same thing. I pressed the help button and a voice asked what was on the display. "It says wait" I replied. "Well that's what you need to do " the voice replied. The same thing with getting out, that is if one can find a working pay machine, slow slow slow and frustrating. The lifts are invariably out of order or reduced to one working which means a treck up the stairs with the shopping bags. What an attraction for the shoppers wanting to use that end of town.
Thanks for that Brian! I thought it was just me and when ever I've come home and moaned to the Mrs she's just put it down to grumpy old git syndrome. Have printed it off and stuck it on her wall board...
Do you know what, I can't believe how long the lifts have been 'temporarily out of order' in the Northcroft car park and still the wait for the barriers is interminable. WBC get shed loads of money from us as we have to pay for everything these days so it's about time they did something in the town centre car park to bring it up to standard.
Do you know what, I can't believe how long the lifts have been 'temporarily out of order' in the Northcroft car park and still the wait for the barriers is interminable. WBC get shed loads of money from us as we have to pay for everything these days so it's about time they did something in the town centre car park to bring it up to standard.
Suspect the maintenance contract is with the firm that maintains the Robin Hood traffic lights with such distinction! makes me wonder if any of the heros in Market place office who manage these contracts, ever get off their seats and take a look.
Do you know what, I can't believe how long the lifts have been 'temporarily out of order' in the Northcroft car park and still the wait for the barriers is interminable. WBC get shed loads of money from us as we have to pay for everything these days so it's about time they did something in the town centre car park to bring it up to standard.
i believe its either using the car park without lifts, or closing it completely for safety...which would you prefer?
I hate to wade into this one so late, but I can only apologise for the delay with the lifts.
The fault is in our contractors hands, and is being dealt with a speedily as possible. This certainly isn't a position we want to be in, but the only other thing we can do is close the car park completely, with isn't feasible as Northbrook is a popular car park for shoppers using the northern end of the town. If you need the use of a lift in a car park, then i suggest using Kennet Centre Car Park (which has 4 recently refurbished lifts) or use one of our many surface car parks in the area.
Making the ground floor disabled parkers only would require a change of the legal parking order, and the installation of lines and signs, which would not come cheap. As a temporary measure, the cost would be too high.
Cheers. Do the contractors have a service level agreement; that is to say: an agreed time for remedial action?
BTW greenmeanie61, if you are genuine, and I have no reason to believe you are not, I think it is a good thing that authorities join boards like these, even if it is in a 'without prejudice' capacity. I would like to see more of it, yet, it seems a number of bodies are rather shy to do so.
I hate to wade into this one so late, but I can only apologise for the delay with the lifts.
The fault is in our contractors hands, and is being dealt with a speedily as possible. This certainly isn't a position we want to be in, but the only other thing we can do is close the car park completely, with isn't feasible as Northbrook is a popular car park for shoppers using the northern end of the town. If you need the use of a lift in a car park, then i suggest using Kennet Centre Car Park (which has 4 recently refurbished lifts) or use one of our many surface car parks in the area.
Making the ground floor disabled parkers only would require a change of the legal parking order, and the installation of lines and signs, which would not come cheap. As a temporary measure, the cost would be too high.
No, its in your hands - who manages the contract! Wish I could do the same to my customers!!!
No, its in your hands - who manages the contract! Wish I could do the same to my customers!!!
I suspect that parts are now hard to get. This happens and there isn't much, short of an upgrade, that anyone can do. It also comes down to whatever the SLA states.
BTW greenmeanie61, if you are genuine, and I have no reason to believe you are not, I think it is a good thing that authorities join boards like these, even if it is in a 'without prejudice' capacity. I would like to see more of it, yet, it seems a number of bodies are rather shy to do so.
Too many WuMs and too much cheap journalistic exaggeration have totally wrecked any chances of that, I'd wager.
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