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Funding cutback fear sparks council spendathon
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user23.3
March 3, 2010, 5:40pm Report to Moderator

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I expect a degree educated Indian in Bombay is as capable of taking a message and passing it on as a WBC Streetcare employee. That is after all all that Streetcare do.
WBC Streetcare would be based in Scunthorpe, because it's cheaper.

I'd like to see you pop into the call centre in India to report a problem face to face, too!
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Nobby
March 3, 2010, 7:44pm Report to Moderator

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Quoted from user23.3
WBC Streetcare would be based in Scunthorpe, because it's cheaper.

I'd like to see you pop into the call centre in India to report a problem face to face, too!


They might be more effective!! It is a shame we can't have competition with residents choosing one of two or more service providers. That could improve efficiency and get rid of the "hangers on".
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